Privacy Policy

Effective Date: 6/6/2026

FrontDeskAI respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect information submitted through our website, forms, booking pages, missed-call follow-up system, text messaging, email, and related services.

Information We Collect

FrontDeskAI may collect names, phone numbers, email addresses, business names, business websites, service details, form submissions, appointment details, call information, text messages, emails, and other information provided when someone contacts us, books a demo, submits a form, requests service-related communication, or interacts with our missed-call follow-up system.

How We Use Information

We use collected information to respond to inquiries, provide missed-call follow-up, send service-related text messages, send booking links, schedule appointments, send appointment confirmations, follow up with leads, notify businesses about customer replies, manage client accounts, improve our services, and provide customer support.

SMS Communications

By submitting a form, booking an appointment, calling, replying by text, or requesting service-related communication from FrontDeskAI, you may receive non-marketing text messages related to missed-call follow-up, appointment scheduling, reminders, customer support, and service updates.

Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us using the information listed below.

SMS Privacy Notice

FrontDeskAI does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in data, or SMS consent information with third parties, affiliates, or lead generators for marketing or promotional purposes.

Mobile information and messaging consent are used only to provide service-related communication, missed-call follow-up, appointment scheduling, reminders, support, and related business communication.

Service Providers

FrontDeskAI may use trusted service providers to operate our website, forms, calendars, text messaging, email, automation, payment, and communication systems. These providers are used only to help deliver FrontDeskAI services and are not allowed to use mobile opt-in information or SMS consent for their own marketing purposes.

Cookies and Tracking

FrontDeskAI may use basic cookies, analytics, or tracking tools to understand website traffic, improve the website, support normal website functionality, and help measure interest in our services. These tools do not sell or share SMS opt-in information for marketing purposes.

Data Security

We take reasonable steps to protect the information we collect. However, no website, software system, or communication method can be guaranteed to be completely secure.

Data Retention

FrontDeskAI may keep contact information, appointment details, messages, and related business records for as long as needed to provide services, manage accounts, comply with legal requirements, resolve disputes, and improve our systems.

Your Choices

You may request to update or delete your information by contacting FrontDeskAI. You may opt out of text messages at any time by replying STOP.

Children’s Privacy

FrontDeskAI is intended for businesses and business-related communication. We do not knowingly collect personal information from children under 13.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact FrontDeskAI at:

[email protected]